Support
Chat at any hour, email for account questions, private channels for VIPs: pick the quickest way in.
24/7 live chatChat is open on every page around the clock. Replies usually take less than 2 minutes.
EmailWrite to support@luckyboom1.info about your account or for formal requests.
VIP channelsClosed WhatsApp and Telegram lines plus a manager with a real name, for VIPs only.
Prep before messaging
Use the email you registered with, because that is how we find you quickly. The system trusts that address for KYC files, self-exclusion and closing an account.
- Name the account email and describe your question in a line or two.
- Before a withdrawal, get KYC done early; accounts still being verified wait longer.
- Requests are checked inside 2 business days; once approved, the time follows your payment method.
Only from the registered email
- Self-exclusion: live in 24 hours, 6 months at the very least.
- A cooling-off break of 7 days.
- Closing the account for good.
- Lost password: press reset on the login page and the link goes to the registered email.
Carry over a VIP rank
VIP elsewhere? Send your status screenshot to live chat or support@luckyboom1.info and we copy it across, so your history does not restart at zero.